Phone +41 44 382 10 10
infotest@fasnacht.biz
08:00-12:00 Uhr | 13:30-17:00 Uhr

More information

Support

Support

Services on site

Commissioning and training

You have chosen a Fasnacht viscosity control system - surely the right choice! They rely on a reliable partner with over 50 years of experience in the viscosity technology "Made in Switzerland".
Although our products and systems are easy to handle, we consider it useful to lay the foundation stone in the form of commissioning. In addition, our system experts familiarize your employees with the new system so that all functions and benefits can be easily implemented or implemented in practice. For this our extensive service catalog:

A) Commissioning of the system

  • Electrical connections
  • Wiring acc. Manual
  • Power supply control unit
  • Pneumatic connections
  • Color and solvent flow
  • Connections & Cabling
  • Calibration of the system
  • Test run and final inspection

B) Training and instruction

  • Functionality & safety instructions
  • Calibration and settings
  • Operation during operation
  • Error analysis and their rectification
  • Maintenance and upkeep
  • Clarify the final round and questions

Please note that for legal and safety reasons, Fasnacht Dynamics AG can not carry out any physical installations on the press. All installations / assemblies on the machine must be ensured by the client prior to planned commissioning.

Service and maintenance services

Fasnacht viscosity control systems stand for precision, quality and longevity - but our systems should also be regularly checked, maintained and readjusted. We recommend to hire a Fasnacht service technician every 2 to 3 years in order to subject your existing viscosity system to a professional service. You can expect the following services from us:

A) Inspection of the plant

  • Assessment of the current state
  • Determination of damage and defects
  • Checking the functionality
  • Checking the color and solvent flow
  • Checking the electrical components

B) Service and maintenance

  • replacement of wearing parts e.g. Filters, seals, etc.
  • replacement of spare parts e.g. Glass tube, drop-body brakes, control unit, etc.
  • Calibration of the viscosity control system
  • Test run and final inspection

So that we can provide you with an individual offer, we ask you to fill out the contact form and to complete the following information:

  • Machine type and year of manufacture
  • Number of pressure units
  • Data (series, e.g., S4) for the Fasnacht viscosity control system
  • error description (if available)
  • special condition or requirement e.g. in terms of accessibility of the machine, Safety regulations, etc.
  • Contact person including coordinates

Service agreement

Your carefree package

We also offer our service and maintenance services on a recurring basis as part of a multi-annual agreement.
Interval of the services and the contract period can be defined individually.

Fasnacht customers will receive additional attractive benefits during the contract period:

  • All replacement parts and wearing parts that are replaced by the contractually agreed maintenance will be granted a 15% discount on the list price.
  • On all spare parts and wearing parts, which are additionally ordered by the client during the contract period, a discount of 15% on the list price is also granted.
  • If the contract enters into force in connection with the new purchase of a Fasnacht Viscosity Facility, the warranty period will be extended from 2 to 4 years.
  • Remote maintenance and telephone support are provided during the contract period without any costs forthe client.
  • If, during the contract period, existing viscosity systems are replaced or purchased additionally a discount of 15% on the list price.

Contact

Give us a call, send us an e-mail - the Fasnacht team will be happy to answer any questions you may have about our products and services.

With kind regards

Roger Berger


Head of Services & Support

Contact form