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Support

Support

Information

Delays in delivery

Due to the current situation caused by COVID-19, there may be delivery bottlenecks for various items.
We will do our best to keep the usual delivery times.

We thank you for your understanding and wish you all the best - stay healthy.

Your Fasnacht Team.

 

Restriction of on-site services

Due to the current situation (Covid-19) and the associated global restrictions, it is unfortunately not possible for us to provide services on site until further notice. This concerns maintenance work on existing viscosity control systems as well as commissioning and training of new solutions. At present, we must assume that the situation will not ease significantly until the end of Q2/2021 and possibly beyond. We are constantly monitoring further developments.

However, it is extremely important to us to support our customers in the best possible way during this special period. For example, commissioning and training can now also be carried out remotely by our specialists. Of course with corresponding quality assurance and acceptance guarantee. If your existing Fasnacht systems require maintenance in the near future, please contact us as early as possible so that we can plan the next steps together.

Fasnacht Dynamics AG / January 2021

 

Flow sensor

Sensor for measuring solvent consumption - for clear control of consumption costs. Compatible with S4 measuring system. Available at the special price of EUR 800.- (instead of EUR 1335.-).

Intermediate trade reserved.

Viscosity sensor S5

Inline viscosity measurement using the ultrasonic principle - suitable for measuring water- and solvent-based paints and lacquers. Available at the special price of EUR 1150.- (instead of EUR 1900.-).

Intermediate trade reserved.

 

 

Maintenance Stop - Series "CC / S2 / S3"

01.01.2020 - 31.12.2020:
Spare part orders and repair orders will be carried out as far as possible.

Service and maintenance work on site will be carried out by arrangement.

 

From 01.01.2021:
CC / S2: Support and spare parts trade will be discontinued completely.

S3: Support and spare parts trade for electronic components will be discontinued.