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infotest@fasnacht.biz
08:00-12:00 Uhr | 13:30-17:00 Uhr

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Support

Support

Information

Limited availability / supply bottlenecks in the supply chain as well as on-site operations

The continuing shortage of raw materials on the world market can now also lead to delivery delays for us. 

In our case, this particularly affects electronic parts and components that are needed for the production of measuring systems. At present, however, not all components are equally affected. We are doing our best to keep the usual delivery times as far as possible. Structural price adjustments will not be made until further notice.

Likewise, on-site services can only be offered to a limited extent and depend on the restrictions in the respective region. This applies to maintenance work on existing viscosity control systems as well as commissioning and training of new solutions. To clarify whether an on-site service is possible, please contact our Service Center in Worb: service@fasnacht.biz.

As an alternative to an on-site visit, commissioning and training by our specialists can now also be carried out "remotely". Of course with corresponding quality assurance and acceptance guarantee. If your existing Fasnacht systems need to be serviced in the near future, please contact us as early as possible so that we can plan the further procedure together.

We will be happy to answer any questions you may have and thank you for your understanding.

Best regards,

Fasnacht Dynamics AG / August 2021

 

Maintenance Stop - Series "CC / S2 / S3"

01.01.2020 - 31.12.2020:
Spare part orders and repair orders will be carried out as far as possible.

Service and maintenance work on site will be carried out by arrangement.

 

From 01.01.2021:
CC / S2: Support and spare parts trade will be discontinued completely.

S3: Support and spare parts trade for electronic components will be discontinued.